Coreen Cordova Studio - Kentfield, CA
Hours of operation: M-F 9am - 5pm (PST)
ph: 415.455.8805
fax: 415.455.8843
email:
To contact one of our staff members directly
Tesia:
Maggie:
Dawneen:
For more retailer specific information please see the Retailers Services page.
Care for your Handcrafted Jewelry
To give you maximum versatility, Coreen’s signature hooks are designed to open and close. There are some precautions to take to keep your pendant in perfect shape.
To Open
Grab the lip of the hook with jewelry pliers and lift up, slightly. Do not open the hook wider than necessary. If you do not have pliers, a butter knife will do the trick!
To Close
Once it is on, squeeze the hook down tightly. You can do this with jewelry pliers or with your fingers.
To Care for your Silver Pieces
Sterling will keep its shine longer if stored with the least amount of air/moisture exposure. A simple, though admittedly not very attractive, storage option is plastic bags. If your silver does begin to tarnish, use a soft silver cleaning cloth to bring back the shine.
It is not advised to use more harsh abrasive cleaners or silver polish, as it may damage many of the materials used in our jewelry. Please exercise caution even with a polishing cloth — bone (a common material found in our pendants) is very easily blemished by the black smudges from a polishing cloth.
A few things to remember:
- Hairspray, perfume, makeup, etc. may discolor or damage your jewelry. Your jewelry should be the last thing you put on.
- Brightly colored beads will fade if left in the sun — best to keep them in a drawer or jewelry box.
Other Helpful Links
We address many of your most commonly asked questions on our FAQ page, but please feel free to contact us if there is anything that we have not addressed there.
We will be sending out various email updates throughout the year, so please be sure to join our mailing list to let us know what you are interested in hearing about. We respect your privacy and will not share your information with anyone – please see our privacy policy for details.
We do not sell to the public through this website, but we will make every effort to help you locate the pieces you are looking for. Please see our where to buy page for a list of Coreen Cordova Retailers.
Return Policy (Retailers Only)
We do not accept returns on any custom work (built necklaces and bracelets). If you receive an item from our catalog that you wish to return, we offer full refund (minus shipping) if it is returned within 10 business days.
Shipping/Handling Policy (Retailers Only)
All orders are shipped UPS ground unless otherwise requested. All orders are also insured for their full wholesale value.
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